Privacy policy
PRIVACY POLICY
Last updated: August 22, 2026
At VERAE JEWELLERY, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a purchase, contact us or otherwise interact with VERAE.
This website and online store are operated by VERATUR S.L.
1. DATA CONTROLLER
The data controller responsible for the processing of your personal data is:
VERATUR S.L.
Trade name: VERAE JEWELLERY
Tax ID (CIF): B30019822
Registered office: Calle Salvia 5, Las Rozas, Madrid, Spain
Email: veraejewellery@gmail.com
2. PERSONAL DATA WE COLLECT
Depending on how you interact with VERAE, we may collect the following categories of personal data:
Contact information, such as your name, email address, telephone number, billing address and shipping address.
Order information, including the products purchased, order details, delivery information, returns and refunds.
Account information, where customer accounts are available, including login and account-related information.
Payment information. Payments are processed securely through Shopify and/or our payment service providers. VERAE does not directly store complete payment card details where these are processed by such providers.
Customer service information, including communications you send to us regarding orders, returns, products or other enquiries.
Marketing preferences, including whether you have chosen to receive communications from VERAE.
Technical and usage information, such as IP address, browser type, device information, interactions with our website and information collected through cookies or similar technologies.
3. HOW WE USE YOUR PERSONAL DATA
We may process your personal data for the following purposes:
- To process, manage and deliver your orders.
- To process payments, returns and refunds.
- To communicate with you regarding your purchases.
- To provide customer service and respond to enquiries.
- To manage customer accounts, where available.
- To prevent and detect fraud, misuse or security incidents.
- To comply with our legal, tax and accounting obligations.
- To improve the operation and performance of our website.
- To send marketing communications where you have provided consent or where otherwise permitted by applicable law.
- To analyse website usage and, where you have provided the required consent, use analytics or advertising technologies.
We will not use your personal data for purposes incompatible with those described in this Privacy Policy unless permitted or required by law.
4. LEGAL BASIS FOR PROCESSING
We process personal data only where we have a valid legal basis to do so.
Depending on the circumstances, this may include:
Performance of a contract: where processing is necessary to process your order, receive payment, arrange delivery, manage returns or provide customer service relating to your purchase.
Legal obligations: where we are required to process or retain information to comply with applicable tax, accounting, consumer protection or other legal requirements.
Consent: where you have expressly agreed to certain processing activities, such as receiving certain marketing communications or accepting non-essential cookies.
Legitimate interests: where processing is necessary for our legitimate business interests, such as protecting our website, preventing fraud or improving our services, provided that such interests do not override your rights and freedoms.
5. MARKETING COMMUNICATIONS
Where you have provided the necessary consent, we may use your contact information to send you news, product launches, collections, editorial content or other communications relating to VERAE.
You can withdraw your consent or unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us at veraejewellery@gmail.com.
Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies.
Some cookies are necessary for the website and online store to function correctly.
Other cookies, such as analytics, personalisation or advertising cookies, will be used only where permitted by applicable law and, where required, after obtaining your consent.
You can manage your preferences through the cookie settings available on our website.
For further information, please refer to our Cookie Policy.
7. HOW WE SHARE PERSONAL DATA
We may share personal data with third parties where necessary to operate our business and provide our services.
These may include:
- Shopify, which provides the technology used to operate our online store.
- Payment service providers.
- Shipping and logistics providers.
- IT, hosting and security providers.
- Customer service and communications providers.
- Analytics and marketing providers, where applicable and subject to the required consent.
- Professional advisers where necessary.
- Public authorities, courts or regulatory bodies where required by law.
We only share personal data where necessary and in accordance with applicable data protection legislation.
We do not sell your personal data.
8. SHOPIFY
Our online store is powered by Shopify.
Shopify processes certain personal data in order to provide its e-commerce platform and related services.
As part of providing these services, information may be processed by Shopify and its service providers in countries outside the European Economic Area.
Where required, appropriate safeguards are used for international transfers of personal data.
You can find further information about how Shopify processes personal information in Shopify's own privacy documentation.
9. INTERNATIONAL DATA TRANSFERS
Some of the service providers we use may process personal data outside Spain or the European Economic Area.
Where personal data is transferred internationally, we will ensure that the transfer is carried out in accordance with applicable data protection legislation and that appropriate safeguards are implemented where required.
These safeguards may include adequacy decisions adopted by the European Commission, Standard Contractual Clauses or other legally recognised transfer mechanisms.
10. DATA RETENTION
We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal obligations.
Information relating to purchases and transactions may be retained for the periods required under applicable tax, accounting, consumer protection and other legislation.
Where processing is based on consent, information may be processed until you withdraw that consent, without affecting any retention that may subsequently be required by law.
11. YOUR DATA PROTECTION RIGHTS
Under applicable data protection legislation, including the General Data Protection Regulation (GDPR), you may have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete personal data.
- Request the erasure of your personal data where legally applicable.
- Request the restriction of processing in certain circumstances.
- Object to certain processing based on legitimate interests.
- Request data portability where applicable.
- Withdraw your consent at any time where processing is based on consent.
- Not be subject to certain decisions based solely on automated processing where applicable.
To exercise any of these rights, please contact us at:
We may need to request information necessary to verify your identity before processing your request.
You also have the right to lodge a complaint with the competent data protection supervisory authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD).
12. CHILDREN'S PRIVACY
Our products and services are not specifically directed at children.
We do not knowingly collect personal data from children in circumstances where parental or guardian consent is legally required.
If you believe that a child has provided us with personal data inappropriately, please contact us at veraejewellery@gmail.com.
13. DATA SECURITY
We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
However, no method of electronic transmission or storage can guarantee absolute security.
14. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties. We recommend reviewing their privacy policies before providing them with personal information.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal requirements.
The latest version will always be available on our website, together with the date of the most recent update.
16. CONTACT
For questions regarding this Privacy Policy or the processing of your personal data, or to exercise your data protection rights, please contact:
VERAE JEWELLERY
Operated by VERATUR S.L.
Tax ID (CIF): B30019822
Registered office: Calle Salvia 5, Las Rozas, Madrid, Spain
Email: veraejewellery@gmail.com